Answer 1 ： a. For standard LED products, warranty would be 3 years; b. For emergency fittings with batteries, the warranty would be 2 years; c. Longer warranty period is available but needs to be raised at quotation / development stage.

Answer 2 ： a. For 1st delivery, as artwork and other details need to be confirmed before production, 60 days of lead time is expected for the 1st shipment of new products; b. For continual orders, lead time is expected as 45 days; c. If sales forecast is well provided in advance, lead time can be reduce to 35 days.

Answer 3 ： Around 4.5 months from design to 1st delivery

Answer 4 ： a. For exclusive new products: development costs to be covered by client end; b. New products that factory develop with client together, but not for exclusive purpose: development costs to be shared by both ends; c. Standard new products: development costs borne by factory end.

Answer 5 ： a. Based on the standard of ENEC, test reports required by the markets (EMC/LVD) would be provided by the factory; b. For any special test & certificate, it should be raised before project confirmation, and the costs would be covered by client end, or shared with mutual agreements.

Answer 6 ： Based on the mutual agreements and committed QTY/purchase volume, 1 year’s product exclusivity would be offered with reviews every quarter

Answer 7 ： a. For any new cooperation, payment would be T/T 30% deposit as confirmation of order, and 70% balance at inspection or 1 week before shipment; b. After cooperation over 1 year and if all’s smooth, payment term can be extended to 0% deposit and 100% payment before shipment; c. After cooperation for 3 years and with good credit record, payment can be further extended to 100%before shipment arrives into port / payment against BOL (Bill of Lading).